UNFORTUNATELY WE ARE UNABLE TO ACCEPT ANY RETURNS. WE WILL GLADLY AUTHORIZE THE EXCHANGE OF AN INCORRECT OR MALFUNCTIONED PRODUCT WITHIN (3) DAYS AFTER PACKAGE RECEIVED. WE CANNOT GUARANTEE THE PURITY OF OUR PRODUCT OR RESELL THE PRODUCT ONCE IT HAS LEFT OUR FACILITY.

 

OUR PRODUCTS INGREDIENTS INCLUDE BUTTERS, OILS, ESSENTIAL OILS, HERBS, HYDROSOLS, AND MORE THAT COME FROM PLANT-DERIVED, ORGANIC, RAW & UNFILTERED, AND NATURALLY DERIVED SOURCES. THEY ARE SUBJECT TO A RANGE OF COLOR VARIATIONS, TEXTURES, AND AROMAS. THESE VARIATIONS CAN BE DUE TO SEASONAL CHANGES, SUPPLIER CHANGES, TEMPERATURE CHANGES, AND MORE. BATCH TO BATCH VARIES AND IS NOT ALWAYS THE SAME. FOR THESE REASONS WE CAN NOT ACCEPT RETURNS. 

 

PLEASE CAREFULLY INSPECT ALL PRODUCTS UPON RECEIVING IMMEDIATELY AND REPORT ANY ISSUES RECOGNIZED UPON RECEIVAL. KEEP IN MIND, IF IT IS PASSED THE 3 DAY TIMEFRAME OF RECEIVING DELIVERED PRODUCT(S), WE HAVE THE OPTION TO DECLINE ANY EXCHANGE(S) REGARDING ISSUE(S).